Refund policy

Thank you for shopping with Chinese Zodiac Art.

Because our products are digital downloads, all purchases are generally considered final once the files have been successfully delivered.

However, customer satisfaction is important to us.

If you experience any of the following issues:
• Download problems
• Corrupted files
• Incorrect product received
• Technical issues accessing your purchase

Please contact us within 7 days of your purchase. We will review each case individually and provide a replacement file or another appropriate solution whenever possible.

Customer Support: support@chinesezodiacart.com
Response Time: Within 24 hours (Monday–Friday)